The Official Airport Assistance Network of the World Airports
Airport Assist in Melbourne Airport assists in the facilitation of departures by prioritizing security checks and directing people through the outbound passport control in Terminal 2. This is especially effective when the international peaks are in the late-afternoon and evening when queues can be formed very fast..
Airport Assist will be able to attend to passengers at curbside drop, within the check-in hall, or at terminal 2 international arrivals. Having four operational terminals simultaneously, a personal escort eliminates misunderstandings and is a valuable time-saving factor.
There are several Terminal 1, 2 and 3 airline and independent lounges in Melbourne. Airport Assist guarantees that the qualified travelers are not subjected to unnecessary walking and delays to reach the right lounge.
As an organized check-in to unobtrusive assistance at the security and boarding gates, VIP Airport Assistance maintains travel organized and predictable, particularly in the time of high-profile events or school holidays rush.
Priority routing, wheelchair services and support of elderly passengers or passengers with children can be reserved. Terminal 2 especially has further walks to some of the international gates which guided support is beneficial.
Airport Assist organizes baggage transportation between the curbside and the check in counters or baggage claim to onward transportation. This comes particularly in handy to long-haul customers who come with several bags.
In the case of passengers who are moving between domestic and international flights, Airport Assist would organize the transit of terminals, the time of clearance of the customs and recheck processes to prevent missing the connection.